Customer Technical Support
The purpose of this site is to enhance the support services we provide to our customers. Listed here are a number of resources to help you resolve problems, report bugs, and suggest improvements to our products and service. You may also obtain technical support by telephone at (918) 743-3013 Ext. 1; and by e-mail to support@drd.com.
There are many ways to characterize the information available on this site: as an ANSYS tip, an undocumented feature, or new program enhancements. If there is something specific you wish to find out, you may want to search for it.
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Common Support Q & A and Reference Material |
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Online Support Request Submit a technical support question or enhancement |
Obtain ANSYS Server Host ID Utility for users to get host ID of license server |
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| ANSYS Common Tips and Tricks | Recommended PC Hardware
- x64, 64bit Windows DRD's recommended Windows PC Hardware |
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Workbench Functionality Chart Technical capabilities within the Workbench Environment |
Y+ / First Wall Node Calculation for CFD Simulations | ||
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ANSYS Product Line Capabilities Chart Technical capabilities available for various ANSYS products |
ANSYS Documentation Available Complete list of available hard copy documentation. This list is provided for information only. CALL 1-800-937-3321 to order. |
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Engineering Strain vs. True
Strain Conversion utility for large strain analyses |
Licensing Errors Explanations of Common FLEXLM license log errors |
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ANSYS Expert
Topics |
Sheet Metal Gage Conversion |
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| The Effects of /GRAPH and /EFACET on Displayed Results Explanations of graphics options | |||
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Technical Paper Resources |
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The Use of CAD Parameters in the Workbench Environment Guidelines for using CAD geometry parameters in the ANSYS Workbench Environment. Applies to Pro/E, SolidWorks, Unigraphics, SolidEdge, Mechanical Desktop, and Inventor. |
Telecom Equipment and Electronics
Packaging Presentation Presentation materials used at DRD's seminar 'Mechanical Test Simulation for Telecommunications Equipment and Electronics Packaging', which include solder ball/Bellcore seismic analyses. |
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Seismic Analysis with ANSYS A DRD Technology Powerpoint presentation that summarizes techniques we have used for components of a Bellcore Seismic Analysis using ANSYS. |
PowerGraphics Information Published in ANALYSIS SOLUTIONS in 1998- The REAL Power in Using PowerGraphics, by John Crawford. Provides good overview of the usefulness and accuracy of PowerGraphics. |
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18x
Elements: Why Use Them for Linear Analysis? Presentation produced by the ANSYS Mechanics Group which details advantages that the 18x family of elements have over the older, legacy elements. |
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Building Blocks of Simulation Presented at the 2002 ANSYS CONFERENCE by the ANSYS Mechanics Group. Presentation discusses the 18x solid elements, element selection guidelines, and other modeling tips. |
| Other DRD Technical Publications | |
ANSYS Electromagnetic Verification Problems:
Cast Steel and Cast Iron
Magnetic Circuit
Cast Iron Magnetic Circuit
with Air Gap