Customer Technical Support

DRD Training Courses
The purpose of this site is to enhance the support services we provide to our customers. Listed here are a number of resources to help you resolve problems, report bugs, and suggest improvements to our products and service. You may also obtain technical support by telephone at (918) 743-3013 Ext. 1; and by e-mail to support@drd.com.

There are many ways to characterize the information available on this site: as an ANSYS tip, an undocumented feature, or new program enhancements. If there is something specific you wish to find out, you may want to search for it.
Google
 
Online Support Request
Client File Upload
Obtain ANSYS Server Host ID
Recommended PC Hardware - Windows 7
ANSYS Expert Topics
ANSYS Product Line Capabilities Chart
ANSYS Product Variable Table (from license key)
Capabilities of ANSYS Academic Products (R13.0)
ANSYS Documentation Available to Purchase
List of ANSYS Licensing Errors
 
General Engineering Topics
Y+ / First Wall Node Calculation for CFD Simulations Engineering Strain vs. True Strain
Conversion utility for large strain analyses

  

Technical Paper Resources

18x Elements: Why Use Them for Linear Analysis?
Presentation produced by the ANSYS Mechanics Group which details advantages that the 18x family of elements have over the older, legacy elements.
The Effects of /GRAPH and /EFACET on Displayed Results
Explanations of graphics options in MAPDL
Seismic Analysis with ANSYS
A DRD Technology Powerpoint presentation that summarizes techniques we have used for components of a Bellcore Seismic Analysis using ANSYS.
PowerGraphics Information
Published in ANALYSIS SOLUTIONS in 1998- The REAL Power in Using PowerGraphics, by John Crawford. Provides good overview of the usefulness and accuracy of PowerGraphics.
The "Unofficial" History of ANSYS The Building Blocks of Simulation
Presented at the 2002 ANSYS CONFERENCE by the ANSYS Mechanics Group. Presentation discusses the 18x solid elements, element selection guidelines, and other modeling tips.

 

Other DRD Technical Publications